זונטאג ספטמבר 19, 2010 1:45 pm
Date: 09-16-2010 11:13:00
From: Online Banking Support
Subject: We apologize for the recent difficulties with Our Website
Message:
We are sorry for the difficulties that recently affected our website, and we apologize for not communicating better with you during this issue. Giving you 24-hour access to your banking is of the utmost importance to us. This was not the level of service we know you expect, and we will work hard to serve you better in the future and to communicate with you better if a situation like this should arise again.
Online Bill Payments scheduled for September 13, 14 or 15 were processed by Wednesday night, September 15. It is not necessary to reschedule these payments. If you scheduled a payment during those dates, but do not see it reflected in your payment activity by September 16, please contact us (Contact Us).
We will refund any late fees that you may have incurred as a result of our delay in processing your payment.
.Thank you for your patience and for the opportunity to work harder to serve you in the future
דאנערשטאג יולי 14, 2011 9:37 am